pest control question

Can Your Pest Control Company Answer These 7 Questions?

1: Can I talk directly with the company owner?
> Communication is the key to a successful experience. You want your pest control company to listen to your needs, clearly explain their solution and exceute it. Ideally, a company owner performs your service. Thus


eliminating middle management, faceless bureaucracy and rigid policies. Typically clients are happier when they find a local pest control professional doing the work individually, or at least directly managing every technician. At Happy Pest Control, our family members do the work themselves. We carry cell phones so you can reach us even when we are servicing our clients. We personally solve the problems and unconditionally guarantee the results.

2: Can I cancel service anytime or do I have to sign a one year contract?
If a company insists on a one year contract, run the other way! There's no reason to be locked into an arrangement you don't want. However, not all problems can be solved in one visit and regular preventative control is best, but you should be able to stop service without penalty anytime. At Happy Pest Control San Diego, we earn your support with each service. Many of our clients have enjoyed our bi-monthly service for over 10 years because we get results and keep their properties pest free.

3: Will a salesman call on me?
Don't put up with salesmen and their high pressure, bait and switch tactics. An expierienced pest professional should know your area well enough to give you a plan of action and a free quote right over the phone. Our family has been doing this for 40 years. We've never needed salesmen to give our clients what they want; effective, affordable, friendly pest control.

4: Is there an unconditional money back guarantee?
Insist on a unconditional, money back guarantee. You shouldn't have to pay for service that don't make you happy. A reputable company will return a second or third time for free to establish control. If you still aren't satisfied, they should return what you paid for the last service.

5: Are you licensed by the Structural Pest Control Board of California?
It is illegal in California to provide pest control services to a structure unless you are licensed. Each company and each individual technician must pass rigorous training and standards to maintain a license. They must carry their license with them and show it to you if you so request. You can check out the State Pest Control Board's website to find out if there have been any violations by a licensee. Make sure you are not dealing with an unlicensed, unqualified, uninsured, un-bonded and un-reputable company.

6: How effective is your service?
Many companies either don't know or won't tell you how often they have to return to do a free warranty service, but you should ask anyway. We see many stories in the national pest trade journals that mention re-treatment rates of 20% or more! That's a lot of disruption if it happens to you. After we gain control in the first 60 days, we find our rate of re-treatments between services drops to under 2%. When our clients call for re-treatments we do them cheerfully, because we know we aren't perfect.

7: How long have you been in business?
At many companies you will get a secretary or salesperson who has no idea of the history and original vision of their company. That's just sad. Here's the thirty second Happy Pest Control story from Micah: "My grandfather and grandmother started in pest control 40 years ago. My parents joined them after grandpa had a heart attack about 20 years ago. My siblings and I grew up in this business, all of us helping from grade school on working in our spare time and summer vacations. I was licensed as soon as I was 18, seven years ago. Today, dad and I run things together. We aren't trying to be the biggest, or the cheapest, but we want to give you the best value in low odor, low toxicity and low hassle pest control.

Call us today for your pest control needs! San Diego (858) 780 - 9905



Happy Pest Control removes all of San Diego county's structural pests including: Poway, Scripps Ranch, Carmel Mountain, Rancho Bernardo, Rancho Penasquitos, Escondido, San Marcos, Mira Mesa, Del Mar, Carmel Valley, Sorrento Valley, Solana Beach, Encinitas, Rancho Santa Fe, Carlsbad, La Costa, Oceanside, Vista, El Cajon, La Mesa, Rancho San Diego, Santee, LaJolla, Torrey Pines, Pacific Beach, Mission Beach, Mission Valley, Lemon Grove, Hillcrest, Clairmont Mesa, Tierra Santa, Coronado, Chula Vista, National City and your area